Leonard Gonzalez
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Return/Refund Policy
We want to express our sincere gratitude for choosing Fragrant Jewels for your recent purchase. Your trust in our products is invaluable, and we take immense pride in upholding the highest st...
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What are your shipping policies?
Our products are currently shipped by Amazon Logistics Once an order is confirmed please allow up to 7-14 business days (not including the date of purchase, weekends, or holidays) for your ord...
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Is there free shipping with the members discount?
While the members discount itself doesn't include free shipping, we've introduced an exciting rewards system. Members earn 2x points on every order, allowing you to earn rewards faster, and one...
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Does the discount apply on all products or select items?
The discount applies to select items. Member pricing is visible as you shop to see what exclusive pricing is available to members.
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If my membership is canceled, do I get to use the discount price for the remainder of the month?
No, the member discount is only applicable while your account is active and upon canceling your account is deactivated. If you decide to cancel your membership, your exclusive member pricing will...
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Will the member pricing apply towards Rares?
At this time, Rare Collections do not have a discount price. They’re exclusive to qualifying members and therefore have a single price point.
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Will I be able to purchase items at the member price even if my account is on pause?
Unfortunately, no. When an account is paused it is considered inactive, and purchases at the member price won't be possible. Once your account is active again, you can resume enjoying the exclu...
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Can I use other discount codes with the member pricing?
Absolutely! You can combine the exclusive member pricing with other applicable discount codes for even greater savings.
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How much do I save with Inner Circle member pricing?
Member pricing varies by product. You can view the discount as you shop, with savings up to 10% off individual products.
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I Can't Log into my Fragrant Jewels Account
If you are unable to access your Fragrant Jewels account No Worries! Please contact Customer Support so that one of our agents can assist you right away. Customer Support Contact Link: ...