
Leonard Gonzalez
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FJ Promotional Credit
FJ Credit is used as a promotion where we are offering Fragrant Jewels credit towards your next purchase by entering the Promo Code! If you received an email indicating that you have remaining ...
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Payment Method
We currently accept the following payment methods: Visa, MasterCard, Discover, American Express, PayPal, and PayPal Credit. (To use PayPal Credit it must be selected as the default form of paym...
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Order History
If you would like to check your order history please click on Log in in the top right-hand corner of our website. You will be directed to a login screen requesting your Email and Password. ...
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Account Updates
General Account Information Update To update information regarding your account or purchase, please contact us via email at Support@Fragrantjewels.com. To expedite the process, please include the...
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Account Log In / Create an Account
To log in to your account, please click the link below: Fragrant Jewels Account Log In If you need to create an account with us, please click the link below: Create an account with Fragrant Jewels...
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Can I Cancel my Inner Circle Membership?
Yes, if you choose to cancel you can Submit a Request or give us a call at (855)550-1129. One of our customer care agents will gladly assist you with your request. We are available Monday-Friday fr...
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How can I join FJ Rewards Program?
There is no fee or registration for FJ Rewards Program. However, to redeem rewards you need to be signed in to your fragrantjewels.com account and must redeem in connection with a purchase of ...
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How about Inner Circle members? Do they get extra perks?
Yes! If you are an Inner Circle member you are in luck! Starting with the second month of your membership, you’ll earn double the points (2 points for every U.S. dollar spent) on your monthly Inn...
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Where can I view my points balance and status?
You can view your points balance and status on your Account page, in the Rewards Boutique, and on several other pages across www.fragrantjewels.com. Make sure you are signed in to your account to...
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How do I achieve Platinum status?
Customers who spend a minimum of $200 on merchandise (excludes taxes and shipping) during one calendar year (Jan-Dec) reach Platinum status. Platinum status is good for the calendar year in which...