Leonard Gonzalez
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Is there a limit to how many rewards I can redeem with one single order?
If you're redeeming a discount with your rewards, you are limited to one coupon per order. This includes any additional discounts or promotions. If you choose to redeem a free product with your p...
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My Ring is the Incorrect Size
We apologize for the inconvenience. If you received a Ring with the incorrect size or there is a size discrepancy from what is listed on the tag, we are happy to assist you in resolving this issu...
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Received a Damaged Ring?
If you receive your package and notice that one of your item(s) is broken or damaged, please do not hesitate to contact us at support@fragrantjewels.com. We apologize for any inconvenience and wi...
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Where Can I find detailed Ingredients?
You can find a detailed ingredient breakdown on individual product pages under the "More Details" section. See image below for reference. When it comes to ingredients, we stay away from animal deri...
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Can I Pause my next Inner Circle shipment?
You can. Simply log in to your account here. Select "pause" to extend your next delivery date by up to 3 months. Note, if you're still interested in receiving a monthly delivery with free shippin...
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How do I pause my next Inner Circle membership?
Yes, we know things come up, and right now may not be a good time to receive your monthly shipments. You can choose to pause your subscription for 1, 2, or 3 months directly from your member port...
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Where is my monthly Inner Circle shipment?
You can check the status of your package HERE. If the tracking link does not provide an updated scan within 5-10 business days from the date you received the tracking number, and you see that you...
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Packaging
Each and every order is handled with extreme care. We not only take pride in the products that we make but, most importantly, take pride in ensuring that our products reach our customers safely...
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Shipping Fees?
Orders under $75.00 will be a Flat Rate of $7.95 Expedited Shipping, Alaska and Hawaii will be a Flat Rate of $12.95 Please be advised that shipments are not sent out on Saturdays, Sundays, ...
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What Orders Qualify for Free Shipping?
If your order total is $75.00 or more, after the application of any discount code, shipping for your order is free. Note: Inner Circle member free shipping benefit only applies to monthly Inner...