Leonard Gonzalez
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Activity overview
Latest activity by Leonard Gonzalez-
Leonard Gonzalez created an article,
Why do I have Green Finger with my Ring?
Oh no! I am sorry to hear about the reaction to the ring. The impact of soap, lotions, sweat, chemicals, and debris that build up under the ring can be quite damaging to ring metals. Over time th...
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Leonard Gonzalez created an article,
My Ring is the Incorrect Size
We apologize for the inconvenience. If you received a Ring with the incorrect size or there is a size discrepancy from what is listed on the tag, we are happy to assist you in resolving this issu...
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Leonard Gonzalez created an article,
Is It Possible To Reveal The Same Jewelry Twice?
We understand that receiving the same style of jewelry twice can be a concern. While we strive to provide a unique reveal experience with each purchase, we cannot guarantee that duplicates will n...
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Leonard Gonzalez created an article,
Do Bath Bombs Have an Expiration Date?
Typically, the average shelf life of a bath bomb is around six months. It is recommended to use bath bombs within six months from the purchase date if you want them to be as effective as fresh on...
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Leonard Gonzalez created an article,
Product Issue with My Order
We apologize for the inconvenience. Please select one of the following links listed below to redirect you to the correct article to assist you further. Candle Issue https://helpcenter.fragra...
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Leonard Gonzalez created an article,
Product Issue with My Monthly Order
We apologize for the inconvenience. Please select one of the following links listed below to redirect you to the correct article to assist you further. Candle Issue https://helpcenter.fragra...
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Leonard Gonzalez created an article,
I Have Not Received My Monthly Order
If the tracking link does not provide an updated scan within 5-10 business days from the date you received the tracking number, and you see that you have provided the correct address upon orderin...
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Leonard Gonzalez created an article,
I Have Not Received my Order
Once your order is confirmed, it will be forwarded to our fulfillment team for processing. The normal processing time is 2-5 business days from the time the order is placed. We will then create a...
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Leonard Gonzalez created an article,
General Candle Safety/Tips
Trim your candle wick to about 1/4 inch before every lighting to keep your candle fresh and free of soot buildup. Avoid burning your candle in enclosed areas or near corner walls. Instead, opt f...
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Leonard Gonzalez created an article,
How to Safely Retrieve your Jewel from the Candle
As your candle melts down, the jewelry pouch will slowly be revealed. Don’t be tempted to pull out the pouch too early! Patience is key to a safe and damage-free jewel retrieval. Once you can see...