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  1. Fragrant Jewels
  2. Inner Circle & Account Questions

Inner Circle & Account Questions

Inner Circle Membership

  • What is an Inner Circle Membership ?
  • How do I pause my Inner Circle membership?
  • Can I Cancel my Inner Circle Membership?
  • What is a Rare? How Do I Qualify? and More
  • Inner Circle Membership - ADD On - FAQs
  • Change Payment Method / Date - Inner Circle
See all 9 articles

Update Account

  • Account Log In / Create an Account
  • Change/Reset Password
  • Account Updates
  • Order History

Payment Questions

  • Payment Method
  • Change Payment
  • FJ Promotional Credit

Points/Rewards

  • How can I join FJ Rewards Program?
  • How about Inner Circle members? Do they get extra perks?
  • Where can I view my points balance and status?
  • How do I achieve Platinum status?
  • What is status?
  • How do I claim my birthday gift?
See all 14 articles

6-month and 12-Month Prepaid Memberships

  • How do the 6-month and 12-month prepaid memberships work?
  • How do I sign up for a 6-month and 12-month prepaid membership?
  • Can I still take advantage of Add-Ons if I have a Prepaid Membership?
  • How do I qualify for a Rare Collection if I’m on a Prepaid Membership?
  • Can I cancel my 6-Month and 12-Month Prepaid Membership?
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