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Please be sure to have your order number and email address available, as it will be needed to check the status of your order.
Once your order has been shipped, you will receive an email with the tracking number. Simply go to www.fedex.com or www.ontrac.com and track your package. It may take up to 24 hours before your tracking information is updated. We will ship to the address you designate with your order as your "shipping address". If FedEx reports that your package has been delivered to the address you provided, you are responsible for following up with the shipping company in the event that you do not receive your package. The customer care number for FedEx is 1-800-463-3339 Ontrac 1-800-334-5000