How Can I Contact Customer Service?

You may contact customer service with the following 3 options: 


Phone: (855)550-1129 -  We are available Monday-Friday from 8am-4:30pm Pacific Time.

Email: support@fragrantjewels.com We are available Monday- Friday from 8am-10pm, Saturday & Sunday 12:30pm -10pm Pacific Time.

Chat: For real-time assistance, you may contact our customer service team via live chat. 

** You may find the Chat option using our widget located on the bottom left-hand side of the Fragrant Jewels website. 

Step 1: Click on the Support Widget 



Step 2: Type the question would like assistance with. 

** This will allow you to see articles we have available within our FAQs that may be able to answer your question or concern. 

Step 3: If you were unable to get the answer needed from the articles listed and need real-time assistance.  You can click on the "Live Chat" button to speak with an agent.
We are available Monday- Friday from 8am-10pm, Saturday & Sunday 12:30pm -10pm Pacific Time.