You can check the status of your package here. If the tracking link does not provide an updated scan within 5-10 business days from the date you received the tracking number, and you see that you have provided the correct address upon ordering, please send an email to email@example.com and include your order number. Make sure to reach out to us within 14 days from the date the package has been shipped so we can check the whereabouts of your order.
Please note missing orders reported after 14 days of delivery confirmation may not qualify for a replacement.
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