Received a Damaged Bath Bomb?

If you receive your package and notice that one of your item(s) is broken or damaged, please do not hesitate to contact us at support@fragrantjewels.com. We apologize for any inconvenience and will do our best to resolve the issue as soon as possible.

When emailing us, kindly provide the following information:

• The order number
• The name of the item(s)
• 2-4 photos of the broken or damaged item, along with a brief description.

One of our friendly customer service agents will be happy to assist you with a replacement.

*** Please note that broken or damaged items must include 2-4 photos and must be reported within 14 days of delivery confirmation to qualify for a replacement.