We apologize for any inconvenience caused. Kindly send an email to firstname.lastname@example.org or give us a call at (855)550-1129.
Our customer care agents are available Monday-Friday from 8am-4:30pm Pacific Time and will be able to assist you promptly.
To help us resolve the issue quickly, please provide the following details:
- Order #
- Photo of all items received within the order
- Name and Quantities of the Missing Item(s)
** Please note that replacements cannot be issued if no photos are submitted.
Additionally, issues with the order must be reported within 7 days from the date of delivery confirmation to qualify for a replacement.
We appreciate your cooperation and understanding.
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